Terms and Conditions

Betway – The Gaming Contract (Terms and Conditions) These Terms and Conditions apply to you, and are binding upon you, if you Participate at https://www.betway.pt By Participating, you agree that you have read and understood these Terms and Conditions and you acknowledge that these Terms and Conditions shall apply to you. If you do not agree to any of these Terms and Conditions, you should immediately stop using the Software and remove the Software from your computer / laptop / mobile device.

By marking the box labelled “I am of legal age to gamble and I accept the Terms and Conditions and Verification Policy” as part of the registration process you are bound by these Terms and Conditions, our Privacy Policy, promotion - or competition - or specific terms and conditions, and other rules and policies relevant to your Participation and in each case as such may be notified to you and updated from time to time (all such rules and policies collectively referred to hereinafter as the “Rules”).

You are bound by the Rules in any event if you use the Service or the Software, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.

If you use the Service or the Software you declare that there are no reasons, as provided for in law that prevent or forbid you from doing so.

In these Terms and Conditions: “Betway” means the brand and all products offered ‘Online’ (accessed via a computer or laptop) and on ‘Mobile’ (accessed via a mobile phone or tablet) by the Operator via the Website “Closed Account Customer” means a person who’s registered account has been closed, de-registered or excluded by either us or you; “Customer/s” mean(s) a Registered Customer or a Closed Account Customer; “Customer Funds” means the aggregate value of funds held by the Operator to the credit of Customers including, without limitation: a) cleared funds deposited at the Website by Customers to provide stakes in, or to meet participation fees in respect of, future gambling; b) winnings or prizes which the Customer has chosen to leave on deposit with the Operator or for which the Operator has yet to account to the Customer; and c) any crystallised, but as yet, unpaid loyalty scheme or other bonuses. “Gambling Authority” means the Gambling Regulation and Inspection Service (Serviço de Regulação e Inspeção de Jogos) “Games” means any and all games / offerings by the Operator “Intellectual Property” means trademarks and trade names, whether registered or not, including trade mark applications and registered trademarks, with the goodwill which attaches in such trade names and trademarks, domain names, getup, trade dress and trading style, including without limitation as presented in websites; domain name registrations and any variations thereof now and in the future; any copyright in the getup, trade dress or trading style, any right or license under copyright to use such getup, trade dress or trading style, any software code, architecture of software, look and feel of software, or any other intellectual property, owned by or licensed to us, in each case in any part of the world. “Operator” means GM Gaming Limited, holder of Portuguese license number [TBC] issued by the Gaming Authority “Participate” means any of the conduct described in 3.1 to 4.11 below, visiting Betway, playing any "Games" or using our "Software" in any manner whatsoever. “Registered Customer” means a person who has successfully registered an account with us in the manner as described in clause 3.2 “Service” means the availability to, and provision of, the Software that enables you to Participate. “Software” means any software owned by or licensed to us in order for you to Participate, or any downloadable/flash/mobile game versions of the software offered by the Operator. “we/us/our” means GM Gaming Limited together with (where context permits) its holding companies and associated companies. “Website” means https://www.betway.pt “You/Your” and also referred to as “Customer”, means any person who enters the Website and Participates in any “Games” provided by the Operator. 1. The Parties The Website is operated by GM Gaming Limited (C43029), a Maltese registered company whose registered address is Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’Xbiex XBX1011, Malta. Betway is a brand licensed to the Operator and owned by Betway Limited (C39710), a Maltese registered company whose registered address is: 9 Empire Stadium Street, Gzira, GZR 1300, Malta. 2. Your Participation at Betway 2.1. Restrictions You may only participate at Betway if you are over 18 years of age and are a resident of Portugal It is illegal to play at Betway if you are under 18 years old. PERSONS IN BREACH OF SECTION 2.1 OR OTHERWISE IN BREACH OF THESE TERMS WILL NOT BE ENTITLED TO COLLECT ANY WINNINGS. FURTHERMORE, ANY PERSON WHO IS KNOWINGLY IN BREACH OF SECTION 2.1 MAY BE COMMITTING FRAUD AND MAY BE SUBJECT TO CRIMINAL PROSECUTION. 2.2. Identification Documentation To participate at Betway, you are required to enter your personal details during the account registration process. Personal details include, but are not limited to:Full Name, Address, Date of Birth, Nationality, ID/Passport number, Tax Identification number, Occupation, e-mail address and payment account information. If the Operator is unable to verify your identity automatically, you will be required to send in valid identification documents proving your age and address. Acceptable identification documentation includes, but is not limited to: a) copy of a valid photographic identification document, such as a Passport or Driver’s License containing your date of birth; and b) copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (important: the utility bill must not be older than 3 months) c) copy of a recent credit / debit / bank account statement (note: the account statement must relate to a financial method used and must not be older than 3 months). 2.3. Identification and Age Verification You may only become a Registered Customer once your identity has been verified and after We have confirmed there are no restrictions preventing you from registering with Betway. You hereby authorise us and our designated agents, as and when we require, to confirm your identity and to clarify your right to use the money that you have wagered at Betway. 2.4. Risk You accept that Participation at Betway is at your sole option, discretion and risk. Furthermore, you agree that Participation at Betway is for your own personal entertainment and non-professional use and, in doing so, are acting on your own behalf. 2.5. Acceptable Use You represent, warrant and agree that you will comply with all applicable laws, statutes and regulations in relation to your use of the Software and Service. We are not responsible for any illegal or unauthorised use of the Software or the Service by you. By accepting these Terms and Conditions you agree to assist us, to the extent that you are able, with the compliance with applicable laws and regulations. 3. Your Account 3.1. Single Account You may only register and operate a single account. If you are found to be holding more than one account, all such accounts will be immediately closed. 3.2. Accuracy You are required to keep your registration details up to date at all times. If you change your address, e-mail, phone number or any other contact or personal information, please contact Customer Service / support@betway.pt in order to update your account information. 3.3. Password The account registration process requires you to choose your own user name and password combination. You must keep this information secret. Any actions carried out through your account will stand if your user name and password have been entered correctly. 3.4. Verification of Bank Details If you use a credit/debit card and/or a financial/bank account for transactions at Betway, the account/cardholder’s name MUST be the same as the name you used when registering a Betway account. Should the name you registered on the Betway account and the name that appears on your credit/debit card and/or financial/bank account differ in any way, your account will be temporarily suspended . Should your account be temporarily suspended, we recommend you contact Customer Service / support@betway.pt for details regarding our verification process. 3.5. No liability The Operator shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with your Participation; including and without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Software, its content or any errors or omissions in the Website’s content. 3.6. Dormant Accounts a) Dormant Accounts According to the Regulation 836/2015, any Account that remains uninterrupted for a period of two (2) years must be suspended. Also in accordance with the Regulations, the Account must be cancelled when an uninterrupted period of two (2) years has elapsed without access from the date of suspension. After the cancellation of the account, the Operator will order the transfer of any funds deposited in the player account to the payment account within 48H. Should this operation fail for any reason, the Operator shall attempt to contact you with a view to return any remaining funds. If you wish to reactivate a suspended account, you may be required to provide certain documentation as required by the Operator. 3.7. Inter-Account Transfers The transfer of funds between individual accounts is strictly prohibited. 3.8. Interest Any monies held in your account shall not attract interest. 3.9. Account Temporary Suspension The Operator reserves the right to temporarily suspend your account, pending an investigation, should you be suspected of: a) having unlawfully obtained winnings b) having violated conditions set out in the terms and conditions governing the account You will be notified of our decision via e-mail and a documented copy of the decision may be sent to the Gaming Authority. During this period, it will not be possible for you to unlock the account. 3.10. Account Closure and Temporary Suspension If you wish to close your account by terminating your gaming contract, please contact Customer Service for assistance. Our Cooling-Off and Self-Exclusion procedures are summarised at clause 7.2 of these Terms and Conditions and are set out in detail in section 3.2 of our Responsible Gaming Policy. 3.11. Refusal to Register, Deregistration, Exclusion & Suspension If we become aware that a Customer is underage, we will, except where there are grounds to believe that a fraud has been perpetrated: a) Suspend the Customer’s account immediately; b) Void all wagers that have taken place c) Refund the value of all deposits net of withdrawals; and d) Close the Customer’s account. Irregular Play is deemed when we detect unnatural player betting patterns. Irregular play includes, but is not limited to, any one or more of the following types of play: a) Placing single bets equal to or in excess of 15% of the value of the bonus before the wagering requirements for that bonus have been met. b) Using the double-up feature to increase bet values. c) Placing high-value bets with the single intention of increasing your balance, thereafter proceeding to place bets of less than half of the prior bet value, while reasonably not decreasing your bankroll, in order to meet bonus wagering requirements. d) Even money bets on Sic Bo, craps, baccarat, Wheel of Riches and roulette. e) Employing a strategy by which high-value bets are placed on any game with play-through contribution weightings less than 30% (any table games, card games, video poker, etc.) and then proceeding to place bets of less than half of the prior average bet value while changing game type to higher-weighted games (slots, casual games, scratch cards, etc). Any irregular play will result in immediate disqualification from a bonus. Any repeat offence of irregular play may result in a temporary suspension from the Website, pending an investigation. 3.12. Credit Participation on credit is prohibited at Betway. 4. Payment Details / Deposits / Withdrawals 4.1. Identification Checks We must successfully receive and verify your identification documents, either via internal means or a third party, before you can withdraw from your account. 4.2. Credit Checks The Operator reserves the right to run credit checks on all cardholders with third party credit agencies on the basis of the information provided on registration. 4.3. Records It is the cardholder’s responsibility to retain copies of transaction records and Website policies and rules. 4.4. Deposits When creating an Account, you must make a minimum deposit of 10 EUR before you start to bet or play. 4.5. Withdrawals In accordance with the Operator’s Withdrawal Policy, the minimum withdrawal amount is 10 EUR and all withdrawals will be processed back to the same payment method used to make a deposit on the account. As outlined in clause 3.4, if a financial account and/or credit/debit card has been used to deposit funds, the name registered on the account must correspond to the name registered on the account/card. In the case of a request to pay funds via Direct Bank Transfer (DBT), the acquiring bank account must be held in the same name as used during registration. a) A bonus balance cannot be withdrawn from any account b) Where the payment of a bonus under the terms of any promotion is dependent on you making a deposit into your cash balance and you withdraw all or part of the deposit before the bonus is paid into your bonus balance, you will forfeit the bonus in question and any winnings won using the bonus. c) If your requested withdrawal amount (singular or cumulative lifetime withdrawals) is five times or more than your lifetime deposits, the withdrawal amount will be released in lots of up to 5,000 credits per week. The remaining amount will remain in your account until you are eligible for a further withdrawal. Any deposits made after the date of withdrawal will not be included in this calculation. This clause will be applied at the discretion of the Operator. Wins from progressive games are exempt from this clause. d) Once you have met the wagering requirements, all subsequent deposits will be added to your cash balance. If, prior to meeting the full wagering requirements, your bonus balance drops below €1 (or currency equivalent), and provided there are no bets in play at the time, then your wagering requirements will be considered to have been met. For example, bets in play may include any unplayed Free Spins waiting on a slot game, a bet waiting to end on a blackjack table or an incomplete token game (a token game is one in which a player needs to earn tokens or tickets to complete an achievement). Please note: payment charges may be incurred and withdrawals may experience a slight delay due to our identity verification process. 4.6. Updating Payment Details Updating or adding additional payment details for the purpose of a withdrawal may only be done by contacting Customer Service. 4.7. Withdrawal Limits on Free Promotional Offers The Operator reserves the right to limit withdrawals from any Free Bonus / Free Casino Spins added to a Customer’s account up to the value of /€50. This limit will apply should the Free Bonus / Free Casino Spins be granted with no deposit needing to be made on the account, unless specifically stated otherwise in the terms of the promotional offer. 5. Bonuses 5.1. Separate Terms and Conditions We may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any bonuses or special gifts credited to your account must be used in adherence with such terms and conditions. Betway's bonus terms, which comprise part of these terms and conditions, may be found for: a) Sports: click here b) Casino: click here In the event and to the extent of a conflict between these Terms and Conditions and the promotion- or competition- specific terms and conditions, the promotion- or competition- specific terms and conditions shall prevail. Free Bonus / Free Casino Spins cannot be exchanged for cash credits. 5.2. Right to Rescind We reserve the right to withdraw any promotion, competition, bonus or special offer at any time. In addition, we reserve the right to limit withdrawals from any Free Bonus / Free Casino Spins as outlined in clause 5.6. If you do not want a promotion bonus that has been deposited into your bonus balance by the Operator, you may request to have that promotion bonus removed from your bonus balance. Such a request can be made by email or telephone. If any wagering of a promotion bonus has taken place, then that promotion bonus may not be removed from your account until the wagering requirements associated with that promotion bonus have been met. The Sports Welcome Offer will expire and be voided after 60 days of it being credited, regardless of any wagering achieved or outstanding. Any winnings accrued from bonus wagering will also be voided 6. Privacy Policy We are committed to protecting and respecting your privacy. Furthermore, GM Gaming Limited complies with all applicable data protection and privacy laws. If you do not understand how we handle or use the personal information You provide us, we recommend you review our Privacy Policy. Note: our Privacy Policy is inseparably linked to these terms and conditions and its acceptance is a prerequisite to account registration. You hereby consent to receive marketing communications from GM Gaming in respect of its offerings by way of email, post, sms, phone and push notifications, any of which you may unsubscribe from at any time by contacting Customer Service / support@betway.pt. You hereby authorize the Operator, or parties designated by the Operator, to process your personal data in accordance with the Privacy Policy. 7. Responsible Gaming 7.1. Policy We are committed to offering our Customers a fun and friendly online gaming experience, whilst also recognising that gambling can cause problems for a minority of individuals. For this reason, we actively support responsible gaming and encourage Customers to make use of a variety of responsible gaming features so as to better manage their account. Please refer to our Responsible Gaming Policy for full details. 7.2. Take a Break and Self - Exclusion You may, at any time, request a Take a Break period (temporary suspension) or Self-Exclusion from Betway. To view the various Take a Break and Self-Exclusion options available, please refer to section 3.2 of our Responsible Gaming Policy. Should you opt for self-exclusion in the manner contemplated in clause 7.2 above, you will NOT be able to use your Account for the duration of the self-exclusion period. In the interests of promoting responsible gambling, at your request, we will block you from accessing your account for a minimum of three (3) months. Any undetermined bets or wagers at the time of your self-exclusion will be settled in the normal way, according to normal timescales and, if subsequently applicable, winnings paid to you. Any Account blocks due to self-exclusion cannot be undone during the agree self-exclusion period. 8. Player Protection 8.1. Policy We want to ensure that you enjoy your experience at Betway in a safe and responsible manner. We will deal with any issue affecting your playing experience at Betway promptly. 8.2. General Odds of Winning As regards casino games, the Operator ensures to, in accordance with the way in which the game is designed, payout on average a prize amounting to ninety two percent (92%) or more of the money or money’s worth wagered to the Customer. This percentage indicates the international standard distribution ratio or Return To Player (RTP) with regard to online casino games, which is calculated according to the ratio between monies wagered and winnings. It is based on settings of the random number generator and will be achieved on a long-term and average basis. In general, the RTP ratio of casino games offered by Betway exceeds 95%. To ensure the maximum protection of our Customers, the payout percentages of our casino games are both certified and published by iTech Labs on a monthly basis. Click here to view the latest TBC certifications. 9. Intellectual Property You acknowledge and agree that all right, title and interest in the Intellectual Property is our absolute property or duly licensed to us. Any use of the Intellectual Property without our prior written consent is not permitted. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Intellectual Property in any manner whatsoever. You acknowledge and agree that the material and content contained within the Website is made available for your personal, non-commercial use only. Any other use of such material and content is strictly prohibited. We hereby grant you a licence to use our Software in order to Participate, subject to these Terms and Conditions. All rights in the Software are reserved, and you may use the Software only as licensed to you. 10. Interruptions in Play 10.1. No warranties The Service and the Software are provided on a “as is” basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service or the Software. 10.2. Malfunctions We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to Participate in games by methods, means or ways not intended by us. In the event of a malfunction in a Game, Service or any of the related systems, or due to any other error, all wagers placed during such period are void and will be refunded. Funds obtained from a malfunctioning Game or Service shall be considered void, as well as any subsequent game rounds or Services with said funds, regardless of what Games or Services are played using such funds. If you are, as a result of such malfunction or error, credited with funds resulting in any overpayment or over-crediting to your account, it is your responsibility to promptly inform us. Without derogating from such responsibility and regardless of whether you do notify Betway, you hereby agree and expressly authorize us upon becoming aware of any erroneous crediting, or payment of funds, to adjust your account to recover any such funds. You may be at a disadvantage in peer-to-peer gaming, whilst playing against other customers as a result of technical issues, such as slower network speeds or slower end user device performance. Live television and other broadcasts which are provided to You as part of any Betway offering may be delayed, which will lead to others processing more up-to-date information in relation to such broadcasts. 10.3. Reported Faults Although we shall take all reasonable measures to ensure that the Services are not faulty, we cannot guarantee that the Service will never be faulty, but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by e-mail or in writing to our Customer Service centre. 10.4. Viruses Although we shall take all reasonable measures to ensure that the Software and files are free from computer viruses we cannot and do not guarantee that the Software and files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus. 10.5. Service Suspension We may temporarily suspend the whole or any part of the Service for any reason when previously and duly authorized by the Gambling Authority. In such case, we will give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension. 10.6. Voided Bets In the event of a system malfunction, all unconfirmed bets are void. We are not liable to you for any loss that you may incur as a result of such suspension or delay. 10.7. Customer Complaints Customer complaints/claims of any nature must be submitted within 3 months of the issue occurring. IMPORTANT: to ensure your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to us via the following means: E-mail:Customer Service / support@betway.pt. In addition, the written communication must contain the following information: a) your username/account number b) your registered First Name and Surname c) a detailed explanation of the complaint/claim d) specific dates and times associated with the complaint/claim (if applicable) Note: failure to submit written communication as outlined above may result in a delay and our ability to identify and respond to your complaint/claim in a timely manner. Upon receipt, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month. Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify us via the means of communication listed in the above Customer Complaints procedure. 10.8. Change We reserve the right to suspend, modify or remove or add content to the Website or the Software at our sole discretion. We shall not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Software or Services and you shall have no claims against us in such regard. 10.9. Connectivity You (the Player) are solely responsible for any telecommunications devices, networks, GPRS, Internet access services and other consents and permissions required in connection with your use of the Website. 10.10. Network Operator and Other Charges You are solely responsible for any connection, use or other charges levied by your network operator when you register to play the Games, download the Software, place bets or communicate with us. These charges shall form no part of any bets placed. 11. Indemnity and Limitation of Liability 11.1. Indemnity You agree to indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any Participation by you, including without limitation: a) Visiting, use or re-use of Website; b) Use or re-use of the Website by means of telecommunication services; c) Use or re-use of any materials at, or obtained from, the Website or any other source whatsoever; d) Entry to, or use or re-use of the Website server; e) Facilitating or making a deposit into your account at Betway; f) Wagering or gaming at Betway through any delivery mechanism offered; g) Acceptance and use of any win or prize at or from Betway; and h) Use or re-use of the Software, by any means or through any medium. 11.2. Limitation of Liability The total liability of our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause, whether direct or indirect, or for any amounts (even where we have been notified by you of the possibility of such loss or damage) shall not exceed the value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability. 11.3. Links We shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage arising from or in any way connected with Your use of any link contained on the Website. We are not responsible for the content contained on any Internet site linked to from the Websites or via the Services. 11.4. Negligence Nothing in these Terms and Conditions will operate so as to exclude any liability of the company for fraud, death or personal injury that is caused by the company’s negligence. 12. Availability of Offers 12.1. Eligibility If a Customer breaches the terms of any promotion or promotional offer, the Operator reserves the right to hold back or reclaim any bonusor Free Bets awarded or to void any winnings arising from the betting of the proceeds if such bonus, cash or Free Bets. All offers are limited to one person, family household address, e-mail address, telephone number, same payment account number (e.g. debit or credit card, etc.) and shared computer, e.g. school, public library or workplace. All Betway offers are intended for recreational customers and the Operator may in our sole discretion, limit the eligibility of customers to participate in any given promotion. We reserve the right to withdraw the availability of any offer or all offers to any Customer. 13. Support and Governing Law 13.1. Support Customer Support is available if you experience any difficulties. Customer Support can be reached by e-mail on: support@betway.pt 13.2. Governing Law and Jurisdiction These Terms and Conditions are governed by, and interpreted in accordance with, the laws of Portugal and You irrevocably submit to the exclusive jurisdiction of the courts of Portugal to settle any disputes (including claims for set off and counterclaims) which may arise in connection with the creation, validity, effect, interpretation or performance of, or the legal relationships established by or otherwise arising in connection with these Terms and Conditions. 14. Financial Institution 14.1. No Interest The Operator is not a financial institution and thus any deposits made into your account are not due any interest payments on the deposit(s) whatsoever. 14.2. No Legal or Tax Advice The Operator does not provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors. 14.3. No Arbitrage You are strictly prohibited from utilising Betway and it systems to facilitate arbitrage through Currency Exchange transactions. Where we deem that you have deliberately used the systems for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification. 14.4. Anti-Money Laundering Customers are strictly prohibited from using Betway and its systems to facilitate any type of illegal money transfer. You must not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you. If we suspect that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including, money laundering activities or any conduct which violates these Terms and Conditions, your account will temporarily be suspended, pending an investigation. In addition the Operator shall be entitled to inform the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity. You will cooperate fully with any investigation into such activity. The Customer must not use or consider their Customer account as a bank account. In cases where deposits or withdrawals are made without the existence of bets, or when these actions are carried out using very small proportions of the initial deposits, the Operator reserves the right to request explanations before transferring the amount in question, without prejudice to the situation report to the regulatory body and other competent entities, for the purpose of ascertaining the framework in the possible practice of crimes of money laundering and terrorist financing and the application of the measures in this respect provided for in Regulation 836/2015 of the Rules and Procedures on Registration and Player Account and in these Terms and Conditions. 15. Other 15.1. Acceptance By accepting these Terms and Conditions you are fully aware that there is a risk of losing money when gambling and you are fully responsible for any such loss. You agree that your Participation at Betway is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against GM Gaming Limited, Betway Limited or any partner, or respective directors, officers or employees. 15.2. Eligible Customers Employees of GM Gaming Limited, its licensees, distributors, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the games. Engaging in online gambling and betting, whether directly or through another, is also prohibited for members of the sovereign bodies and the representatives of the Republic for the Autonomous Regions, members of the government bodies of the Autonomous Regions, public prosecutors, police authorities, security forces and their agents; minors and persons declared as unfit under the civil law, anyone who is, voluntarily or under a court decision, banned from gambling, members of the company bodies of the operator, anyone who has or may have access to the IT systems of the online gambling and betting of the website, any persons, such as sports managers, technical sports personnel, trainers, sportspeople, whether professional or amateur, judges, referees, sports entrepreneurs and those in charge of the bodies organising the competitions and sports events and horse races and competitions on which bets may be placed when, directly or indirectly, they may or could intervene in the outcome of the events, the employees of the Gaming Authority. 15.3. Termination of Account Any balance in your account at the time of such a cancellation will be credited to your credit/debit card or financial account. We also reserve the right, pending an in investigation, to temporarily suspend your account (notwithstanding any other provision contained in the Terms and Conditions) where we have reason to believe that your account may have been used for any of the following activities: a) If you have more than one active account at Betway; b) If the name registered on your Betway account does not match the name on the financial/bank account and/or the credit/debit card(s) used to make deposits on the said Betway account; c) If you provide incorrect or misleading information while registering a Betway account; d) If you are not of legal age to gamble and are not a resident of Portugal e) If you have allowed or permitted (intentionally or unintentionally) someone else to Participate using your Betway account; f) If you have played in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections; in this instance we further reserve the right, at our sole discretion, to restrict the total maximum pay out for the combined total of any such bets, to the equivalent of the Maximum Payout Limits permitted for a single Customer (as outlined in the Betway Rules). Betway is for sole use on an individual basis and for personal entertainment only. g) If the Operator has received a “charge back” and/or a "return" notification via a deposit mechanism used on your account; h) If you are found colluding, cheating, money laundering or undertaking any kind of fraudulent activity; or i) If it is determined by us that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots etc) designed specifically to defeat the gaming system. If we have reasonable grounds to believe that You have participated in any of the activities set out in clauses (a) – (i) above then (in addition to any temporary suspension of Your account enacted), we reserve the right to withhold all or part of the balance and/or recover from Your account deposits, pay outs, bonuses, winnings that are attributable to any of the practices contemplated in clauses (a) – (i) above. In such circumstances, Your details will be passed to the applicable Authority, Regulatory Body or any other external third parties. The rights set out here are without prejudice to any other rights that we may have against You under these Terms and Conditions or otherwise. 15.4. Publicity By accepting any prize and/or winnings from us, you agree to being contacted and asked to consent for your name to be used for advertising and promotional purposes without additional compensation except where prohibited by law. 15.5. Entire Agreement The Terms and Conditions contained herein represent the complete, final and exclusive agreement between You and the Operator and supersede and merge all prior agreements, representations and understandings between You and the Operator with regards to Participation at Betway. We reserve the right to amend these Terms and Conditions, or to implement or amend any procedures, at any time without prior notice to you. Such amendments will be implemented at the discretion of Management and put into immediate effect. A notification message advising that changes have been made to our Terms and Conditions will appear upon a Customer’s next login to the Website. The Customer is required to accept the changes to the Terms and Conditions before continuing to participate at Betway. 15.6. Final Decision In the event of a discrepancy between the result showing on your software and the Betway server software, the result showing on the Betway server software shall be the official and governing result. 15.7. Tax You are solely responsible for any applicable taxes on any prizes and/or winnings that you collect from the Operator. 15.8. Force Majeure The Operator shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the gaming contract that is caused by events outside our reasonable control. 15.9. No agency Nothing in these Terms and Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us. 15.10. Severability If any of the Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, our original intent. 15.11. Additional Sports Terms Each of the below additional Terms must also be read in tandem to the aforementioned ‘Gaming Contract’ Terms and Conditions: Sports includes information on Betting Markets offered, Maximum Payouts, Cancelling Bets, Multiple Betting explained etc. 15.12. Explanation of Terms and Conditions We consider these Terms and Conditions to be fair. Should you need any advice regarding these or any other part of our service, please contact Customer Service / support@betway.pt. Please note that all correspondence and telephone calls may be recorded. 15.13. Assignment These Terms and Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you. 15.14. Business Transfers In the event of a change of control, merger, acquisition, or sale of assets of the company, your player account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via e-mail or notice on our web site explaining your options with regards to the transfer of your account. 15.15. Limitation of Actions You hereby agree that any legal proceedings to enforce any claim that you may have (if any) against the Operator shall be initiated by you within a period of 6 (six) months of the cause of action arising (the "Prescription Period"); failing which you hereby forever waive and abandon any right that you may have to enforce such claim after the Prescription Period and confirm that on the expiry of the Prescription Period the said claim shall be void, waived and abandoned in law. In the event of a conflict between the English terms and conditions and other language versions, the English version shall prevail. The Operator reserves the right to change the terms of anything, or to terminate a service including the Service, without prior notice or warning Support If you wish to unsubscribe from marketing communications, please contact Customer Support on: support@betway.pt Betway is a brand managed by GM Gaming Limited (C-43029), which is a Maltese registered company, with registered address at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex XBX1011. GM Gaming is licensed and regulated in Portugal by the Gambling Commission (SRIJ – Serviço de Regulação e Inspeção de Jogos) under licence number: [LICENCE DETAILS PENDING] Last updated: 04/12/2017.